Contact & Support

Last updated: 13 August 2026

We're a small team and we answer every message. Typical reply time is under 2 working days.

Send us a message

What to send

  • General & support: use the form above and start the subject with "Support".
  • Billing & refunds: subject "Billing" — include the email on your account.
  • Licensing & takedowns: subject "Licensing" — include the clip title or link.

Every message lands straight in our support inbox and we reply to the email address you provide.

Before you email

  • Cancel or change your plan yourself in Account → Manage billing.
  • Check the refund policy for the 14-day window.
  • Check licensing for what you can post on your plan.

Useful policies